If you frequently book Uber Auto and pay online, there’s an important update for you. Starting Tuesday, online payment will no longer be available. From now on, you can only pay the fare using cash or UPI.
When booking an Uber Auto, you will now see only the cash payment option on the app’s interface. According to a PTI report, this change comes as Uber has shifted from a commission-based model to a SaaS (Software-as-a-Service) subscription-based model for its auto drivers. This move is expected to impact both riders and drivers, as online payments will no longer be an option. Riders must ensure they have cash or UPI ready before booking, while drivers will receive fares directly instead of through Uber’s payment system.
Uber Auto Rides Now Cash-Only from February 18
Uber has informed users through an in-app notification that starting February 18, all auto rides must be paid for in cash. According to an Uber spokesperson, this decision aligns with the industry’s shift toward a subscription-based model for auto drivers. The move aims to keep Uber competitive, as other ride-hailing platforms like Rapido have also introduced similar models.

Major Change with Uber’s New Auto Model
In a separate blog post, Uber announced a significant shift in its auto services, adopting a SaaS (Software-as-a-Service) approach. Here’s what’s changing: Uber will continue to connect riders with nearby drivers, but the service will now operate independently of Uber’s traditional model.
The company clarified that it will no longer charge trip-based commissions from auto drivers. Instead, Uber will act as a platform, facilitating connections between riders and drivers. Additionally, Uber will not impose cancellation fees. While Uber suggests a fare, the final amount will be decided through negotiation between the rider and the driver. This change is expected to impact both drivers and riders, making fare discussions a key part of booking an auto ride through Uber.